Duties & Responsibilities

• Handle end-to-end internal and external committee/ project meeting arrangement.
• Liaise and manage external stakeholders towards completion of committed work.
• Handle the selection of project monitoring assessors.
• Handle the appointment of assessors and committee members.
• Handle the processing of payment of honorarium.
• Handle and process client’s application i.e. post MD matter and etc, from start till completion within
• the agreed SLA. Perform proper due diligence and verification of documents. Present the evaluation
• and recommendation to the Approval Committee.
• Communicate outcome of client’s application tactfully and effectively as well as to manage their
• expectations.
• Handle client’s appeals tactfully and responsively.
• Advise and resolve issues on queries/complaints by clients in a timely manner.
• Maintain up-to-date data files as well as critical documents and templates are well kept and
• organised for ease of use and retrieval.
• Maintain the smooth operation of the systems under the department’s purview.
• Manage the issuance of MD Digital Certificate.
• Perform back office operations to support the departments in the Division.
• Perform additional due diligence, special assignment, ad-hoc functions, urgent requests and related
• duties as and when necessary.
• Work together with team members and collaborate with other Divisions to ensure smooth delivery
• of customer’s experience.
• Provide regular updates to Head of Division.

Qualifications

• Bachelor’s degree holder in Business studies / Management / Information Technology
• 5 years experience in relevant field

Competency Required

Technical Skills / Knowledge Specialization:

• Business Evaluation and Analysis
• Secretariat and Data Management
• Project Management
• Client Management

Soft Skills:

• Strong organizational skill
• Interpersonal skill
• Teamwork
• Work ethic
• Critical thinking
• Communication skill (both written and verbal)
• Achievement oriented
• Attention to detail
• Problem solving
• Attitude
• Adaptability
• Time management