Core Deliverables

The role will be the Investor Relations Managers (IRM) and the key representative for all strategic business operation matters for internal and external stakeholders in supporting the digital investment in line with the Corporate Priorities, National Aspirations, Malaysia Digital Investment Strategy, the Division/Department Strategies and Budget(s). 

To understand the sentiment of investors from time to time to improve their experience engaging MDEC and investing in Malaysia. 

To act as the liaison between MDEC and the premier investors in terms of portfolio development exercise and other promoted sectors focus programmes to support the growth opportunities of a portfolio of Malaysia Digital and Technology Companies.

Premier Investor Management | Investor Sentiment:

• Acts as a liaison between MDEC and the premier investors. The incumbent is expected to ensure investors satisfaction and excellent investors management/ servicing which typically include managing client relationships. 
  
• Track portfolio of investors’ performance and requests via analytics and support investors’ business operation and recommend strategic intervention whenever required.  
  
• Execute related engagement and processes which involves client development activities in line with the Corporate Business Objectives, Division Business Objectives, Budgets and the Department Strategies. 
  
• Identify, analyze and develop client solutions to promote reinvestment and growth of companies' activities moving up the value chain.  
  
• To lead, develop and organize session(s) to understand the Sentiment of the investors. 
• To lead and manage enquiries and meetings and to carry out digital investment relations services for all the premier investors.    
• To share new opportunities, leads or developments that may benefit other the digital investment team.  
  
• Ability to work in a fast-paced environment with consistently changing priorities and conflicting demands while successfully maintaining agreed upon SLA’s and client satisfaction. 
• Ensure the achievement of agreed plans and programs by monitoring performance on a regular basis and taking timely action where adverse variances arise. 
• Able to produce error free and expected quality deliverables (documents, spreadsheet, presentation slides, etc) and tardiness at work. 
• Able to have clear judgment in red flagging and escalation in a timely manner. 
  
• Able to work with minimum supervision and also adhering to deadline.
  

Qualifications

• Minimum Degree holder in IT/ Business/ Marketing/ Management or any related fields. 
• At least 3 to 5 years relevant working experience. 
  
• Any licensing or certification on Client Management, Customer Service and Project Management would be considered an advantage. 
  
• Ability to conceptualize ideas, formulate plans, strategies and implements the ideas to fulfill the desired outcome. 
  
• Effective and excellent interpersonal skills and the ability to handle conflict and manage expectations. 
  
• High logical thinking & problem-solving skills. 
  
• Excellent writing, communication & presentation skills.
• Process oriented and guided by guidelines and procedures. 
• Understanding of good domain knowledge of Digital Economy.