Duties & Responsibilities
1. Data Analytics/Insights
- Conduct in-depth analysis to identify the business trends and areas of opportunity.
- Provide insights through trend analysis for optimum decision making
- Provide recommendations to stakeholders for next course of action based on the analysis
- Continuously monitor data trends to optimize existing campaigns, new marketing channels, and other business opportunities to improve the digital experience
- Ensure high quality data is collected and maintain data integrity
- Monitor and maintain the dashboards to ensure the data is up to date through frequent communication with data owners
- Support and facilitate corporate-wide initiatives and strategic studies
- Automate manual processes using data visualization techniques
2. Visualisation and Storytelling
- Making large and/or complex data more accessible, understandable and usable
- Deliver the data in a useful and applealing way to stakeholders by combining multiple datasets and data sources
- Able to understand, articulate and narrate the story that is being uncovered by the analysis
3. Internal and External Stakeholder Engagement
- Support and maintain a comprehensive repository in preparation of various internal and external reports
- Conceptualization of data and knowledge sharing through effective presentation to senior management
- Support customized reports for MDEC management and key stakeholders
- Disseminate timely and accurate information to internal and external stakeholders
- Gather requirement from business users for dashboard implementation
- To coordinate & support the development of application systems or dashboard for internal and external stakeholders
- Build rapport with internal and external collaborators for continuous data sharing, analysis and visualisation
4. Project Management and Reporting
- Develop and maintain project management work plan schedules, budget management with realistic timeline; incorporating risk management & mitigation plans
- Support and facilitate the development of relevant SOP/guidelines
- Follow through and aligns risk and control processes into day to day responsibility; mitigate risk and escalate accordingly
5. Learning and Growth
- Participate in knowledge acquisition platforms in related areas
- Implement personal development plan as identified in training needs analysis
Qualifications
1. Bachelor’s degree (or Master’s Degree) in Data Science / Computer Science / Information Technology / Information Systems / Statistics / related fields
2. Data Science certification/qualifications, sound knowledge in Power BI, R/Python, SQL, data structure and architecture.
3. Approximately 5 years of work experience; the jobholder will have gained experience managing projects as the team leader with experience and knowledge of subject matters required for this position.
Competency Required
Soft Skills:
- Business acumen, meticulous and attention to detail
- Stakeholder management at all levels
- Facilitation and coordination skills
- Issues identification and resolution
- Communication competencies which includes effective oral and writing skills and presentation skills tailored to target audience at all levels
Technical Skills / Knowledge Specialization:
- Project management knowledge (e.g. P3O, PRINCE2 PMP/PMBoK)
- Excellent skills in Microsoft Office Suites – not limited to Ms Excel, PowerPoint & Word
- Understanding of MDEC’s roles and initiatives
- Attention to details in analyzing data and ability to reconstruct structured & unstructured data to develop reports by providing value-add information and context.
- Ability to keep up and follow digital economy global trends
- Strategic planning frameworks and models